{
  "name": "Customer Service Agent — Workspace",
  "short_name": "CS Agent",
  "description": "Customer service agent workspace — realtime two-way chat, AI auto-reply",
  "id": "/?app=agent",
  "start_url": "/#/workspace",
  "scope": "/",
  "display": "standalone",
  "display_override": ["fullscreen", "standalone", "minimal-ui", "browser"],
  "orientation": "any",
  "background_color": "#0b0e14",
  "theme_color": "#0ecb81",
  "lang": "en",
  "dir": "ltr",
  "prefer_related_applications": false,
  "icons": [
    {
      "src": "/static/images/staff-192.png",
      "sizes": "192x192",
      "type": "image/png",
      "purpose": "any"
    },
    {
      "src": "/static/images/staff-512.png",
      "sizes": "512x512",
      "type": "image/png",
      "purpose": "any"
    },
    {
      "src": "/static/images/staff-maskable-192.png",
      "sizes": "192x192",
      "type": "image/png",
      "purpose": "maskable"
    },
    {
      "src": "/static/images/staff-maskable-512.png",
      "sizes": "512x512",
      "type": "image/png",
      "purpose": "maskable"
    }
  ],
  "shortcuts": [
    {
      "name": "Open Agent Workspace",
      "short_name": "Workspace",
      "description": "Open agent workspace directly",
      "url": "/#/workspace",
      "icons": [
        { "src": "/static/images/staff-192.png", "sizes": "192x192", "type": "image/png" }
      ]
    },
    {
      "name": "Customer Live Chat",
      "short_name": "Customer",
      "description": "Open customer live chat page",
      "url": "/#/userpc",
      "icons": [
        { "src": "/static/images/customer-192.png", "sizes": "192x192", "type": "image/png" }
      ]
    }
  ],
  "categories": ["business", "productivity"]
}